In contrast to a phone call or talking in person, e-mail can be
emotionally impoverished when it comes to nonverbal messages that add
nuance and valence to our words. The typed words are denuded of the
rich emotional context we convey in person or over the phone.
of course, has a multitude of virtues: it’s quick and convenient,
democratizes access and lets us stay in touch with loads of people we
could never see or call. It enables us to accomplish huge amounts of
It also enables CH3aP V1aGra and O3M $0FTwAR3, not to mention the transfer of millions of dollars from kind but incredibly naive Nigerians who need us to “hold” money from their long-departed father.